Policies
Plain rules, no fine print
Everything we ask of you, and everything you can hold us to.
Booking & deposit
Send a request from the Book page. We confirm availability by text, usually the same day.
Once confirmed, a $30 deposit secures your slot. It's non-refundable and counts toward your total.
The deposit is paid offline by CashApp or Zelle. We send the details when we confirm. Nothing is ever paid on this website. Your slot isn't held until the deposit arrives.
The exact address is shared once your appointment is confirmed. Braiding hair is included on most adult braid styles; check your style's note on the Services page; for children's styles, please bring hair.
Cancellation & rescheduling
Plans change, so text us as soon as you know. With at least 48 hours' notice, your deposit transfers once to a new date.
Same-day cancellations and no-shows forfeit the deposit.
Running late? Text us. A 15-minute grace period applies; past it we may need to simplify the style or rebook.
Please arrive with your hair washed, blow-dried and detangled unless you've added a wash service, otherwise a fee or reschedule may apply.
Want a different braid color than booked? Contact us at least 48 hours before your appointment so we can have the right hair.
Privacy & accessibility
Read how we handle your information on the Privacy page, and our commitments on the Accessibility page. More questions? See the FAQ.
The $30 deposit and payment method (CashApp / Zelle) are confirmed. The notice windows and grace period above reflect the salon's current policy.